Customer Care
The Wooden Candle is a decorative item that emits a soft glow and is not a light source. Be sure that you have placed your candle where it can absorb enough light to charge properly so that you can enjoy its glow.
Please visit our FAQs if you have any questions about charging.
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If you've purchased a seasonal item like our Turkey Single Candle or a Snowman Triple Candle and you wish to store the candle, we recommend gently wrapping the homespun fabric bow around the front of the candle so that it will not become creased in storage. Then, wrap your candle in some tissue paper or bubble wrap to prevent any scratching of the paint and find a safe place to store the candle where it will not be bumped or at risk of falling.
When you're ready to display your candle again, simply unwrap it and reopen and fluff the bow. A clean flat iron can be used to refresh the bows too. And with another charge, your Wooden Candle will be ready to glow again.
Safety
The Wooden Candle is not a toy and should be kept out of
reach of pets and small children.
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Please be sure to dispose of all packing materials from your
Wooden Candle purchase properly as well.
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Payment Methods
Here in our online store, The Wooden Candle accepts major credit and debit cards and PAYPAL. If you'd prefer another payment type, please contact us to place an order or check our Show Schedule. We might be coming to a craft show near you!